Learn with Ritapos Academy
Learn Ritapos step by step with guided lessons and answers to your questions.
Learning Topics
Curriculum
Ritapos Academy has two tracks: Ritapos Training teaches the app step by step, while Business Training covers decisions around opening and running a venue.
- 12.1. Expense Categories 12. Business Expenses Expense categories are used to group spending in Ritapos. You can manage expense categories from the "Business Expenses" section in the menu.
- 12.2. Business Expenses 12. Business Expenses You can enter your daily spending under business expense categories and include it in your reports.
- 16.1. Franchisor Screen 16. Franchise Operations A different menu and different buttons for various features become visible in the interface for franchise users. Franchise users can centrally
- 16.2. Adding a New Business 16. Franchise Operations A new member business can be added to the system with the "+" button in the header of the page opened with the Businesses button on the franchise page.
- 16.3. Business Groups 16. Franchise Operations Business groups allow business owners and investors with multiple locations to switch between businesses with a single account
- 16.4. Product Management 16. Franchise Operations When the product list page is opened in the franchise's main account, a "Franchise" button appears at the top right of the table and "Franchise" actions appear in the last column of each product, unlike in business accounts.
- 16.5. Raw Material Management 16. Franchise Operations Follow the process of creating a raw material request for a branch or warehouse, entering quantities, and submitting it step by step.
- 16.7. Adding a Raw Material Request (Adding a Warehouse Order) 16. Franchise Operations Member businesses can use the system to send headquarters their requests for raw materials managed by headquarters.
- 16.6. Inventory Management 16. Franchise Operations Learn how to view, approve, and fulfill raw material requests in franchise inventory management.
- 16.8. Managing Raw Material Requests (Managing Warehouse Orders) 16. Franchise Operations 16.8. Managing Raw Material Requests (Managing Warehouse Orders). A Ritapos Academy lesson. Learn how to use the application with step-by-step instructions and screenshots.
- 2.1. Business Registration 2. Registration, Sign-In, and User Setup Register on the registration page; a 14-day trial is added.
- 2.2. Sign In with the Owner Account 2. Registration, Sign-In, and User Setup Owner signs in with email and password; highest permissions.
- 2.3. Owner Password Reset 2. Registration, Sign-In, and User Setup Enter the registered email on the reset page.
- 2.4. User List and Adding a User 2. Registration, Sign-In, and User Setup Open Users from the menu to list team accounts.
- 2.5. Sign In with an Employee Account 2. Registration, Sign-In, and User Setup Staff use the same sign-in page with their username and password.
- 2.6. Resetting Employee Passwords 2. Registration, Sign-In, and User Setup Managers reset staff passwords from the user list.
- 2.7. Setup Wizard 2. Registration, Sign-In, and User Setup After signup the setup wizard greets you with Corporate, Quick setup, and Ready steps.
- 3.1. What Is a Cloud-Based Automation System 3. Basics and User Interface Cloud-Based Systems, also known as Cloud Technology, are systems that can be accessed from various devices, enable data sharing, and provide storage and software services over the internet.
- 3.2. Website 3. Basics and User Interface The Ritapos website is at https://ritapos.com.
- 3.3.1. Helpful Tips 3. Basics and User Interface Free tools, table tips, and the date picker.
- 3.3.2. Desktop Application 3. Basics and User Interface Install Ritapos from Chrome, or download from https://ritapos.com/indir/.
- 3.3.3. Creating a Support Request 3. Basics and User Interface Open Ritapos support requests from Help & Support → Support requests. Use + for a new ticket; routing depends on dealer or franchisor ties.
- 3.3. Web Application and User Interface 3. Basics and User Interface The app is at https://app.ritapos.com; after sign-in you land on the home page.
- 3.4. iOS and Android Applications 3. Basics and User Interface Ritapos mobile applications are available for download from the relevant platform stores.
- 3.5. Free Use 3. Basics and User Interface When you register your business with Ritapos, you can try Ritapos free for 14 days. You are not asked for private information such as credit card details.
- 3.6. Purchasing a License 3. Basics and User Interface Renew on /upgrade (monthly or yearly, one-time or subscription). Buy credits on /purchase for AI and e-document features, not POS license days.
- 3.7. Earning License Time Through Referrals 3. Basics and User Interface Extend your license by referring Ritapos from the Refer page (/refer). Share via WhatsApp or the referral link.
- 4.1. Adding and Editing Product Groups 4. Product Groups, Products, and Variants Add product and variant groups; set printer, QR Menu visibility, and sort order.
- 4.2. Adding and Editing Products 4. Product Groups, Products, and Variants Add and edit products; Show menu pages, QR Menu form shortcut, and AI for description, calories, image, and translation.
- 4.3. Defining Variants and Add-on Groups 4. Product Groups, Products, and Variants Define variant products and link them to a main item; create add-on groups and attach them on the product form.
- 4.4. Bulk Product Price Editing 4. Product Groups, Products, and Variants From the product list Actions menu, run bulk price update, rounding, and tax update.
- 4.5. Updating Products from Excel 4. Product Groups, Products, and Variants Update products in bulk from the product list Excel upload, including the template columns and how matching works.
- 4.6. Product Notes 4. Product Groups, Products, and Variants Define product notes and use them on order lines with quick buttons and the note dialog.
- 5.1.1. Raw Material Management 5. Inventory, Recipe, and Cost Management Define raw material groups and raw materials, enter units and pack contents correctly and learn how the smallest unit cost is calculated.
- 5.1.2. The Stock Screen and Critical Stock 5. Inventory, Recipe, and Cost Management Read the stock screen, calculate stock value, set minimum and ideal quantities and work out order quantities with the par stock method.
- 5.1.3. Entering Inventory from an Invoice 5. Inventory, Recipe, and Cost Management Enter incoming invoices line by line or from a file, increase stock in bulk and learn how the weighted average purchase price is updated.
- 5.1.4. Excel Operations 5. Inventory, Recipe, and Cost Management Upload raw materials in bulk with Excel, update prices, stock and external codes, export tables and learn what to watch out for in bulk operations.
- 5.1.5. Stock Count 5. Inventory, Recipe, and Cost Management Start a stock count in Ritapos, enter quantities with a blind count, close and apply the count and calculate the cost of count differences.
- 5.1.6. Raw Material Waste 5. Inventory, Recipe, and Cost Management Record spoiled or unusable items as waste, follow their cost and learn the difference between recipe trim loss and a waste record.
- 5.1. Introduction to Inventory Management 5. Inventory, Recipe, and Cost Management The basics of stock and cost control in Ritapos: the Stocks & Recipes menu, the Stock Cockpit, stock units, roles and what you will learn in this course.
- 5.2. Adding and Editing Recipes 5. Inventory, Recipe, and Cost Management Enter standard recipes correctly in Ritapos, use the quantity and trim loss fields, turn yield tests into recipe values and manage sub-recipes and variants.
- 5.3. Cost Calculation 5. Inventory, Recipe, and Cost Management Learn why recipe cost and product cost are separate, move recipe cost to the product card and compare theoretical usage with supply using recipe analysis.
- 5.4. Adding a Warehouse Order 5. Inventory, Recipe, and Cost Management As a franchise branch, order raw materials from the central warehouse; as the centre, manage order dates, open account limits and reports.
- 5.5. Production Module 5. Inventory, Recipe, and Cost Management Add intermediate items to stock with a production recipe, calculate trim loss and batch cost, apply the production cost to the output raw material and convert items back into raw materials when needed.
- 5.6. Food Cost Tool 5. Inventory, Recipe, and Cost Management Compare your actual food cost with your target in food cost analysis, read the indicators and find items with a high variance.
- 5.7. Prime Cost Tool 5. Inventory, Recipe, and Cost Management Track food and staff costs against revenue with prime cost analysis, name expense groups correctly and compare results with your target.
- 5.8. Menu Engineering Tool 5. Inventory, Recipe, and Cost Management Classify your menu items by popularity and contribution margin as Star, Plowhorse, Puzzle and Dog with menu engineering.
- 6.1. Taking a New Order 6. Taking and Managing Orders Start a new order with the + Sipariş button. Learn step by step how to add items with variants, choose product options and write item notes.
- 6.11. Using Letter Filters 6. Taking and Managing Orders Turn on the letter filter in the Tercihler panel under Kişisel ayarlar. Find products in a product group by their first letter while taking an order.
- 6.12. Waste Operations and Waste and Discount Reports 6. Taking and Managing Orders Learn how to mark a whole order or a single item as waste, how waste affects stock, and which reports show waste and discounts.
- 6.2. Home and Pending Orders Screen 6. Taking and Managing Orders After signing in to Ritapos, you see the menu on the left, open pending orders in the center, and daily operation cards on the right.
- 6.3. Pending Products Screen 6. Taking and Managing Orders Print pending products for production areas such as the kitchen or bar, or follow them on screen. Manage product statuses with the Ready and bell buttons.
- 6.4. Order Details Page 6. Taking and Managing Orders The order details page shows all order information and every action you can take on the order, from item notes to discounts, waste and payment.
- 6.5. Order Actions 6. Taking and Managing Orders Get to know the order screen buttons and the İşlemler panel. Learn step by step how to discount a whole order or a single item.
- 6.6. Taking a Split Payment 6. Taking and Managing Orders Split payment is one of the most commonly used order actions. Open it from "Actions" on the order details page or select the "Split Payment" payment method.
- 6.8. Closing an Order with Payment 6. Taking and Managing Orders Choose the payment type when you take the order or later on the details page. When you close the order with payment, it moves to completed orders.
- 6.7. Printing an Order 6. Taking and Managing Orders Print the bill or the pending products of an order on any printer. Learn the print buttons, the Printer Use settings and pending product statuses.
- 6.9. Closing an Order Without Payment 6. Taking and Managing Orders Attach a customer to the order and close it with Ödeme yok. Track the debt in the customer's current account and collect it later with the Ödeme Al form.
- 6.10. Reopening a Closed Order 6. Taking and Managing Orders Closed orders are listed under completed orders and can be reopened with the "Open Order" button in the lower-right corner of the order details page.
- 7.1. Personal Settings 7. Settings and Integrations You can edit the preferences for the signed-in user from Personal Settings in the upper-right corner.
- 7.2. Business Settings 7. Settings and Integrations To customize Ritapos for your business, use the gear icon in the upper-right corner to open the business settings.
- 7.3. Table and Area Settings 7. Settings and Integrations When you define a table in Ritapos, the buttons related to taking orders at the table will become visible on your interface.
- 7.4.1. About the Ritapos Printer Application 7. Settings and Integrations Old Java versions: Because the Ritapos Printer application installs with its own Java version, you are not expected to encounter a Java-related problem.
- 7.4.2. Example Silent Printing Scenario 7. Settings and Integrations A table-service business has four printers located at the Register, Bar, Kitchen, and Servant stations. Waiters take orders using the main computer, servant computer, and phones.
- 7.4.3. Printer Issues 7. Settings and Integrations A print queue error is a common issue caused by incorrect data exchange between the operating system and printer.
- 7.4. Printer Settings 7. Settings and Integrations You can use any number of printers with Ritapos at the same time. Before starting, make sure your printer is connected to your computer, powered on, and has its driver installed.
- 7.5. QR Menu and Customer Satisfaction Survey 7. Settings and Integrations You can have a QR Menu for free with Ritapos. You can access details about the QR Menu from business settings.
- 7.6. External Devices 7. Settings and Integrations You can save information here about the devices you will use for inventory and integrations.
- 7.7.1. Getir Integration 7. Settings and Integrations To set up the Getir integration, select Ritapos in the "Select POS Company" field on the platform's "POS Integration" page and press "Create."
- 7.7.10. Pavo Cash Register Integration 7. Settings and Integrations You can integrate your Pavo cash registers with Ritapos using Rest and Cloud features. Rest integration supports checkout payments, while Cloud integration supports payments at the table or for delivery orders.
- 7.7.11. Beko Cash Register Integration Very soon you will be able to use your Beko cash registers integrated into Ritapos. The integration is under development.
- 7.7.12. Hugin Cash Register Integration Very soon you will be able to use your Hugin cash registers integrated into Ritapos. The integration is under development.
- 7.7.13. E-Document Integrations Create e-Checks with Ritapos and eliminate paper checks. First contact our team and purchase e-Check credits from a private integrator.
- 7.7.2. Macellan SuperApp Integration 7. Settings and Integrations Macellan SuperApp is a mobile application that lets users create virtual wallets for use at participating businesses in the application.
- 7.7.3. Migros Yemek Integration 7. Settings and Integrations To set up the integration, enter the key you receive from Migros Yemek into Ritapos. Use the Migros Yemek "API Key" form in the integrations section of business settings.
- 7.7.4.1.1 Ingenico integration general information 7. Settings and Integrations Buy the GMP3 license in iKasa, choose the connection type and enter department and VAT rates in Ritapos before connecting your Ingenico device.
- 7.7.4.1.2 GMP3 Ingenico wired integration and counter payment 7. Settings and Integrations Set up the Ritapos x Worldline bridge, configure Ingenico Ethernet and GMP.xml and take full or split payments at the counter.
- 7.7.4.1.3 TSM Ingenico wireless integration and table payment 7. Settings and Integrations Add your Ingenico as a TSM device, use the Restaurant app and take full or split payments at the table with Ritapos.
- 7.7.4.1. Ingenico POS Device Integration 7. Settings and Integrations Ingenico POS lessons: GMP3 license, wired counter payments over Ethernet, and table payments with the Restaurant app.
- 7.7.4.2.1 PAX integration general information 7. Settings and Integrations Buy the GMP3 license in iKasa, choose TCP/ETH or TCP/Wi-Fi and enter department and VAT rates in Ritapos before connecting your PAX A910SF.
- 7.7.4.2.2 GMP3 PAX wired integration and counter payment 7. Settings and Integrations Install the Ritapos x Worldline bridge, connect the PAX A910SF over cable or Wi-Fi, set up GMP.xml and take payments at the counter.
- 7.7.4.2.3 TSM PAX wireless integration and table payment 7. Settings and Integrations Add the PAX A910SF as a TSM device, install iResto from LUNA and take payments at the table with Ritapos.
- 7.7.4.2. PAX A910SF POS Device Integration 7. Settings and Integrations PAX A910SF lessons: GMP3 license, wired or Wi-Fi counter payments, and table payments with the iResto app.
- 7.7.4.3. Setting Ritapos as Ingenico and PAX Integrator 7. Settings and Integrations Authorize Ritapos as the integrator firm in the iKasa portal for your Ingenico and PAX devices.
- 7.7.4 Ingenico and PAX Device Integration 7. Settings and Integrations Integrate Worldline Ingenico and PAX devices with Ritapos using GMP3 and TSM paths, selection criteria, and child lessons.
- 7.7.5. Paraşüt Integration 7. Settings and Integrations Paraşüt lets you quickly issue invoices for orders received through Ritapos. Open "Paraşüt" in the integrations section of business settings.
- 7.7.6. Paycell Integration 7. Settings and Integrations Paycell is a new-generation payment recording device with an Android operating system that uses Turkcell infrastructure and supports transactions compliant with VUK 507.
- 7.7.7. Trendyol Yemek Integration 7. Settings and Integrations To set up the integration, enter the key you receive from Uber Eats Trendyol Go into Ritapos. Retrieve the API Key, API Secret, and Account ID from the partner panel.
- 7.7.8. Yemeksepeti Integration 7. Settings and Integrations The Yemeksepeti integration requires your restaurant's Yemeksepeti ID, which resembles a UUID.
- 7.7.9. Inpos Cash Register Integration 7. Settings and Integrations You can integrate Inpos cash registers with Ritapos using GMP3 or TSM over wired or wireless connections. Use GMP3 in self-service restaurants and TSM for payments at the table.
- 7.7. Integrations 7. Settings and Integrations To integrate Ritapos with other systems, first open business settings from the upper-right corner of the page.
- 7.8. Webhooks You can use webhooks to integrate Ritapos with other software used specifically by you. When an order is closed by credit card, order
- 8.1. Adding Users 8. User Management Use the form opened with the "+" button in the Users section of Business Settings to add users with different permission levels to your system.
- 8.2. Listing Users 8. User Management Access the user list with the Users button in Business Settings. Each user appears on a separate row, where the available buttons let you perform the relevant actions.
- 8.3. Deactivating and Activating Users 8. User Management You can deactivate users to prevent them from logging in to the system, then activate them when you want to allow them to log in again.
- 9.7. Transaction Records Review order and payment activity by date and user on the transaction records screen.
- 9.8. Harmful Transaction Records Review harmful transaction records to track cancellations, complimentary items, and risky activity.
- 10.1. Identifying the Caller 10. Caller ID and Customer Records With Ritapos, you can easily identify people calling your landline or mobile line and quickly take orders and reservations.
- 13.5. Employee Reports 13. Reports You can easily view employee performance in the Employee Reports section of the Reports page.
- 13.2. Yesterday and Today Reports 13. Reports Use the "Today" and "Yesterday" buttons on the Reports page to access the relevant reports.
- 10.2. List of Recent Callers 10. Caller ID and Customer Records Ritapos automatically records every number that calls your business's mobile and landline lines, from newest to oldest.
- 13.6. Expense Reports 13. Reports When you enter a date range and press "Create Report," business expenses are listed in a table and grouped by expense category.
- How Do I Take a Split Payment with the Ingenico Wireless Integration? 19. Frequently Asked Questions Taking a split payment through the wireless Ingenico integration, also known as the Ritapos integration, is one of the most frequently asked questions about an operation that is not immediately visible.
- 14.1. Reviewing Action Logs 14. Activity Logs Records that could cause financial harm to the business are shown with filters on the "Harmful Action Logs" page.
- 1.1. Getting Started Video 1. Ritapos Overview Ritapos is a cloud-based system that lets you manage your business from any internet-connected device running Windows, MacOS, iOS, or Android.
- 9.3. Editing a Customer 9. Customer Management You can easily edit your customers' information using the edit button in the customer list. When you have completed the phone integration,
- 9.1. Adding a Customer 9. Customer Management You can add an unlimited number of customers to Ritapos. To begin, press the "+" button on the Customers page in the menu.
- 9.2. Customer List 9. Customer Management You can view customers you previously saved in the system by opening the Customers section in the menu and pressing the "Customer List" button.
- 18.5. Using the Wallet 18. Rewarita Users can add balance to their wallets within the application with their credit cards and use this balance when placing orders.
- 18.1. Business Selection 18. Rewarita You can edit the application content by selecting the branches you want to appear in your mobile application from Ritapos. To do this, click "Businesses" in the menu.
- 18.6. Scratch Card 18. Rewarita Users can join the weekly star campaign through the in-app scratch card simply by scratching the card.
- 18.2. Showing Your Menu in Rewarita 18. Rewarita The information in Ritapos of all the branches you select on the branches page in the application is automatically displayed without the need for any additional action.
- 18.3. Showcase Your Branches 18. Rewarita The business images you upload to Ritapos are presented to guests as a branch gallery in the Rewarita mobile application. You learn the upload steps and an example display in this lesson.
- 18.4. Earn Stars / Spend Stars 18. Rewarita By using the QR code in the application, users can earn stars as they spend according to the rules defined in the branch, and they can spend the stars they earn at the branch of their choice.
- 13.1. Reservation List 11. Reservation Management Learn how to filter and manage pending, confirmed, and completed records in the reservation list.
- 13.1. Sales Reports 13. Reports Sales reports show a business's sales values and quantities for a specified date range.
- Each Product Added to the Cart Prints an Information Slip. What Can I Do? 19. Frequently Asked Questions First, sign in to Ritapos.com with your username and password, then open the "Profile" tab.
- 13.4. Reports by Criteria 13. Reports In the Orders section of the Reports page, you can generate reports for orders with discounts, unpaid orders, orders assigned to customers, and similar criteria.
- How Do I Connect My Phone to My Computer? 19. Frequently Asked Questions You need a caller ID device to connect your landline phone to your computer. Ritapos works with CID and gCallerId devices available on the market.
- How Do I Install the Driver for a Thermal Printer Connected by Ethernet? 19. Frequently Asked Questions How do I install the driver for a thermal printer connected to my modem with an Ethernet cable? Learn how to use the application with this step-by-step Ritapos Academy lesson and its screenshots.
- How Do I Install the Driver for a Thermal Printer Connected by USB? 19. Frequently Asked Questions How do I install the driver for a thermal printer connected to my computer with a USB cable? Learn how to use the application with this step-by-step Ritapos Academy lesson and its screenshots.
- How Do I Find the IP Address of a Thermal Printer? 19. Frequently Asked Questions When you connect your thermal printer to the modem with an Ethernet cable, the modem assigns it an IP address such as 192.168.1.101, which your computer uses to communicate with the printer.
- 13.3. Product Reports 13. Reports The buttons in the "Products" card of the Reports section let you generate various product reports.
- Old Receipts Start Printing When I Turn On My Printer. What Can I Do? 19. Frequently Asked Questions First, right-click the printer icon in the lower-right corner of the Windows taskbar.
- 13.2. Adding a New Reservation 11. Reservation Management Add a new table reservation in Ritapos using the date, time, number of guests, and notes fields.
- I Connected a New Printer to My Computer, but It Does Not Work. What Can I Do? 19. Frequently Asked Questions Connecting a printer to your computer with a cable is not enough for it to work. The correct driver for your operating system must also be installed.
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- Democratic Leadership | Ritapos Academy A guide to how democratic leadership works in restaurant teams, when it slows service, and how to end meetings with a clear decision.
- Leadership in a Crisis | Ritapos Academy A step-by-step guide to restaurant leadership during a food safety concern, staff shortage, equipment failure, or guest complaint.
- Servant Leadership | Ritapos Academy A guide to servant leadership in guest-focused venues, setting boundaries, and supporting restaurant teams without taking over their work.
- Situational Leadership | Ritapos Academy A guide to shifting situational leadership between the lunch queue and evening service, its risks, and how to make each change clear.
- Transformational Leadership | Ritapos Academy A guide to using transformational leadership during expansion, franchising, and culture change while maintaining daily discipline.
- Equipment Fault and Maintenance Form Business Management Training - Control Forms A maintenance form for reporting printer, refrigerator, grill, and POS faults and recording repairs and replacement parts. Download and print the PDF.
- Waste and Loss Record Form Business Management Training - Control Forms A waste form for recording spoiled, spilled, incorrectly cooked, or complimentary products with their reason and value. Download and print the PDF.
- Fryer Oil Change Log Business Management Training - Control Forms A fryer oil log that records the oil's color, odor, and change date. Keep the daily check, volume, and waste record on the same sheet. Download and print the PDF.
- Daily Stock Count Form Business Management Training - Control Forms A daily stock count form for comparing critical raw materials and finished products with system balances and recording variances. It does not replace the month-end count. Download and print the PDF.
- Daily Cleaning Schedule Business Management Training - Control Forms A daily cleaning schedule for recording initials for kitchen, dining area, and restroom cleaning during the morning, midday, and evening shifts. Download and print the PDF.
- Weekly Shift Plan Business Management Training - Control Forms A weekly shift plan that assigns named employees to opening, till, kitchen, and closing roles for each day. Download and print the PDF.
- Weekly Manager Checklist Business Management Training - Control Forms A checklist for a business manager to review activity logs, stock variances, QR menu prices, and marketplace mappings once a week. Download and print the PDF.
- Hiring Document Checklist Business Management Training - Control Forms A checklist for reviewing identity, health, and user account documents collected before employment begins. This form is not an employment contract. Download and print the PDF.
- Cash Register Opening, Closing, and Variance Form Business Management Training - Control Forms A daily cash form that records the opening balance, cash sales, cash expenses, counted drawer, and variance on one sheet. Download and print the PDF.
- Courier and Delivery Control Form Business Management Training - Control Forms A form for tracking thermal bags, order tickets, addresses, payments, and delivery closure during a courier shift. Download and print the PDF.
- Customer Complaint Form Business Management Training - Control Forms A form that records a customer complaint, its subject, cause, and resolution. Complimentary items and refunds are linked to this record. Download and print the PDF.
- Incident and Accident Report Form Business Management Training - Control Forms A report form that records a workplace accident, injury, or unusual incident with its time, witnesses, and response. It does not replace an official accident report. Download and print the PDF.
- Employee Attendance Sheet Business Management Training - Control Forms An employee attendance sheet that records weekly start and finish times, leave, and sick days by person. It is the operational record used before payroll discussions. Download and print the PDF.
- Staff Hygiene Check Form Business Management Training - Control Forms A hygiene form for checking the hair covering, apron, hands, and visible health condition of staff at the start of each shift before service. Download and print the PDF.
- Employee Orientation Record Form Business Management Training - Control Forms An orientation form that records a new employee's till, kitchen, hygiene, and Ritapos sign-in training item by item. Download and print the PDF.
- Restaurant Opening Checklist Business Management Training - Control Forms A daily opening checklist that brings hygiene, cash register, printer, and dining area preparation together on one sheet. Check cold storage, the cash drawer, and open orders before the first guest arrives. Download and print the PDF.
- Restaurant Hygiene Inspection Form Business Management Training - Control Forms A weekly hygiene inspection form that reviews kitchen, dining area, restroom, and employee hygiene as part of inspection preparation. It is a more detailed round in addition to the daily cleaning schedule. Download and print the PDF.
- Restaurant Closing Checklist Business Management Training - Control Forms A daily closing checklist that brings open orders, the cash drawer, the Z report, and kitchen close-down together on one sheet after the last guest leaves. Download and print the PDF.
- Reservation Record Form Business Management Training - Control Forms A daily reservation form that connects the time, party size, telephone number, and special notes with the checkout and kitchen. Download and print the PDF.
- Service Quality Control Form Business Management Training - Control Forms A weekly service quality form for a manager to assess greeting, order timing, table service, and bill closure. Download and print the PDF.
- Expiry Date and FIFO Tracking Form Business Management Training - Control Forms A form for tracking products approaching their expiry dates and shelf order under the FIFO rule. The earliest date stays at the front. Download and print the PDF.
- Cold Chain Temperature Log Business Management Training - Control Forms A daily cold chain log for measuring and recording cold-room, refrigerator, and display-case temperatures in the morning, at midday, and in the evening. Download and print the PDF.
- Delivery Acceptance Form Business Management Training - Control Forms A delivery form for checking incoming goods at the door for temperature, expiry date, damage, and quantity. Download and print the PDF.
- Shift Handover Form Business Management Training - Control Forms A shift handover form completed together by the outgoing and incoming employees to transfer responsibility for the till, cash drawer, open tables, and kitchen notes. Download and print the PDF.
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10. Caller ID and Customer Records
Caller ID devices let you identify an incoming number immediately and open the matching customer record. The recent callers list helps you take orders faster when customers call again.
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7. Settings and Integrations
Configure Ritapos for your business, from personal and business settings to tables, printers, and the QR menu. This course also covers Getir, Trendyol Yemek, Yemeksepeti, cash register and payment integrations, and webhooks.
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17. Announcements and Version Tracking
Follow changes in new releases on the Announcements page. This helps you keep up with updates and quickly adapt to new features in Ritapos.
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15. Screen Lock
Protect Ritapos from unauthorized access with the screen lock. Unlock it with the password defined in your business settings.
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16. Franchise Operations
Chain businesses can manage branches from one panel, edit products, and track raw material requests. Business groups and the franchise screen make centralized control easier.
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14. Activity Logs
User actions are recorded at different levels. Reviewing these records helps you quickly find out who did what.
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12. Business Expenses
Record rent, bills, and other business expenses in Ritapos by category. Tracking expenses alongside sales gives you a clear view of your actual cash position.
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2. Registration, Sign-In, and User Setup
Register your business, sign in as owner or staff, reset passwords, and complete the first-run setup wizard. Start with a 14-day trial and add your team with the right roles.
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8. User Management
Add as many users as you need with different permission levels. Listing, deactivating, and reactivating users helps you manage team access securely.
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9. Customer Management
Manage customer information in one place by adding, listing, and editing customer records. Activity logs and tracking for potentially harmful actions help you keep customer history under control.
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13. Reports
Track your business performance in real time with sales, product, employee, and expense reports. From summaries for yesterday and today to breakdowns by definition, this course shows you where to find the reports you need.
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18. Rewarita
Rewarita is Ritapos's customizable loyalty app for your brand. Use business selection, menu display, branch photos, star rewards, the wallet, and scratch cards to strengthen customer loyalty.
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11. Reservation Management
Use Ritapos to take reservations that fit your table layout. The reservation list and new reservation form help you plan busy service periods more effectively.
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1. Ritapos Overview
Ritapos is cloud-based automation software for businesses of every size, especially cafes, bars, and restaurants. This course introduces the product's overall structure and its basic workflow through a usage video.
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19. Frequently Asked Questions
This course brings together common questions about everyday tasks such as printer setup, network connections, partial payments, and cart printing. Step-by-step solutions help you resolve these issues quickly.
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6. Taking and Managing Orders
Manage the order flow from new and pending orders to order details. Learn split payments, discounts, printing, closing without payment, waste and reopening.
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5. Inventory, Recipe, and Cost Management
Keep your inventory organized with raw material records, stock entries, and recipe definitions. Cost calculations, warehouse orders, and the production module give you a clearer view of profitability.
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3. Basics and User Interface
This course introduces Ritapos's cloud-based structure, web and desktop access, and mobile apps. You will also learn how to submit a support request, use Ritapos for free, purchase a license, and earn additional license time through referrals.
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4. Product Groups, Products, and Variants
Create product groups and add products to your menu. Define variants and add-ons, edit prices in bulk, update products from Excel, and use product notes on order lines.
Follow the path from 1 to 19. Complete each course lesson by lesson.
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