Learn with Ritapos Academy
Learn Ritapos step by step with guided lessons and answers to your questions.
Learning Topics
Curriculum
Ritapos Academy has two tracks: Ritapos Training teaches the app step by step, while Business Training covers decisions around opening and running a venue.
- 12.1. Expense Categories 12. Business Expenses Expense categories are used to group spending in Ritapos. You can manage expense categories from the "Business Expenses" section in the menu.
- 12.2. Business Expenses 12. Business Expenses You can enter your daily spending under business expense categories and include it in your reports.
- 16.1. Franchisor Screen 16. Franchise Operations A different menu and different buttons for various features become visible in the interface for franchise users. Franchise users can centrally
- 16.2. Adding a New Business 16. Franchise Operations A new member business can be added to the system with the "+" button in the header of the page opened with the Businesses button on the franchise page.
- 16.3. Business Groups 16. Franchise Operations Business groups allow business owners and investors with multiple locations to switch between businesses with a single account
- 16.4. Product Management 16. Franchise Operations When the product list page is opened in the franchise's main account, a "Franchise" button appears at the top right of the table and "Franchise" actions appear in the last column of each product, unlike in business accounts.
- 16.5. Raw Material Management 16. Franchise Operations Follow the process of creating a raw material request for a branch or warehouse, entering quantities, and submitting it step by step.
- 16.7. Adding a Raw Material Request (Adding a Warehouse Order) 16. Franchise Operations Member businesses can use the system to send headquarters their requests for raw materials managed by headquarters.
- 16.6. Inventory Management 16. Franchise Operations Learn how to view, approve, and fulfill raw material requests in franchise inventory management.
- 16.8. Managing Raw Material Requests (Managing Warehouse Orders) 16. Franchise Operations 16.8. Managing Raw Material Requests (Managing Warehouse Orders). A Ritapos Academy lesson. Learn how to use the application with step-by-step instructions and screenshots.
- 2.1. Business Registration 2. Registration, Sign-In, and Password Management You can register a new business at https://app.ritapos.com/register, much like signing up for Facebook, Twitter, or a similar site. Registration adds a 14-day license to your account.
- 2.2. Signing In with the Business Owner Account 2. Registration, Sign-In, and Password Management You can sign in to Ritapos at https://app.ritapos.com/ with the email address and password used to register the business owner account.
- 2.3. Resetting the Business Owner Password 2. Registration, Sign-In, and Password Management Because you created the business account with an email address, you can request a password reset at https://app.ritapos.com/reset-password if you forget your password.
- 2.4. User List and Adding a New User 2. Registration, Sign-In, and Password Management With Ritapos, you can create users with different permission levels for employees such as kitchen staff, couriers, and waitstaff.
- 2.5. Signing In with a Business Employee Account 2. Registration, Sign-In, and Password Management Like all other accounts, employee accounts can sign in to Ritapos at https://app.ritapos.com/ with the username and password assigned to them.
- 2.6. Resetting Business Employee Passwords 2. Registration, Sign-In, and Password Management Unlike resetting the business owner's password, employee passwords can be reset from the user list page by users with business manager permission or higher.
- 2.7. Setup Wizard 2. Registration, Sign-In, and Password Management You can access the "Setup Wizard" that appears when you register for Ritapos at any time from the business settings.
- 3.1. What Is a Cloud-Based Automation System 3. Basics and User Interface Cloud-Based Systems, also known as Cloud Technology, are systems that can be accessed from various devices, enable data sharing, and provide storage and software services over the internet.
- 3.2. Website 3. Basics and User Interface The Ritapos website is available at https://ritapos.com. It includes an overview of Ritapos, its features, pricing, the Academy, and ways to contact us.
- 3.3.1. Helpful Tips 3. Basics and User Interface Free tools provided by Ritapos, table buttons, and the date picker
- 3.3.2. Desktop Application 3. Basics and User Interface You can also turn Ritapos into a desktop application with the application button at the end of your browser's address bar.
- 3.3.3. Creating a Support Request 3. Basics and User Interface You can submit questions and support requests about Ritapos from within the application. Requests are routed according to your dealer or franchisor relationship.
- 3.3. Web Application and User Interface 3. Basics and User Interface Although you can access the Ritapos application from the buttons in the upper-right corner of our website, the application is available at https://app.ritapos.com
- 3.4. iOS and Android Applications 3. Basics and User Interface Ritapos mobile applications are available for download from the relevant platform stores.
- 3.5. Free Use 3. Basics and User Interface When you register your business with Ritapos, you can try Ritapos free for 14 days. You are not asked for private information such as credit card details.
- 3.6. Purchasing a License 3. Basics and User Interface When your license expires, you must purchase a suitable license from within the application. Your remaining license period is shown in the application, and the purchased number of days is automatically added to your account.
- 3.7. Earning License Time Through Referrals 3. Basics and User Interface You can extend your license period by recommending Ritapos. We suggest reviewing the "Refer" card on the purchase screen.
- 4.1. Adding and Editing Product Groups 4. Product Groups, Products, and Variants Product groups organize the products you sell into groups such as Beverages and Food. They also contain settings such as which printer to use and whether to display the group in the QR Menu.
- 4.2. Adding and Editing Products 4. Product Groups, Products, and Variants To add a product, open the Products page from the menu and press the "+" button in the heading to open the product form.
- 4.3. Defining Variants and Add-on Groups 4. Product Groups, Products, and Variants We call options with different sizes, forms, or prices for a product, such as large or double, variant products.
- 4.4. Bulk Product Price Editing 4. Product Groups, Products, and Variants To increase or decrease product prices in bulk by "X TL" or "%X", use the buttons in the window opened from "Actions" in the upper-right corner of the product list.
- 5.1.1. Raw Material Management 5. Inventory, Recipe, and Cost Management Inventory management in Ritapos is based on raw materials. You must first add the raw material categories and raw materials you will use in your recipes
- 5.1.2. Inventory Management 5. Inventory, Recipe, and Cost Management The inventory button in the menu takes you to the page where you define raw material inventory levels. On this page, you can set an inventory limit for any raw material
- 5.1.3. Entering Inventory from an Invoice 5. Inventory, Recipe, and Cost Management You can also enter delivery notes or invoices with delivery notes received by your business into the system from a single page. This allows you to increase raw material inventory in bulk
- 5.1.4. Excel Operations 5. Inventory, Recipe, and Cost Management You can use Excel files for various operations from the menu opened by the actions button in the upper-right corner of the raw material list.
- 5.1. Inventory Management 5. Inventory, Recipe, and Cost Management Inventory management in Ritapos is performed through raw materials and recipes.
- 5.2. Adding and Editing Recipes 5. Inventory, Recipe, and Cost Management You can use the "Inventory & Recipes" page in the menu to enter recipes into the system.
- 5.3. Cost Calculation 5. Inventory, Recipe, and Cost Management Calculate product costs on the Recipes page and gain visibility from raw material costs through portion costs.
- 5.4. Adding a Warehouse Order 5. Inventory, Recipe, and Cost Management Franchisees can order raw materials from the franchisor's warehouse.
- 5.5. Production Module 5. Inventory, Recipe, and Cost Management You can easily produce one or more prepared items, such as packaged coffee or pizza dough, that are made in your business and can be used as raw materials in a product recipe.
- 6.1. Taking a New Order 6. Taking and Managing Orders There are several ways to take a new order: taking a direct order, taking an order for a table, and taking an order for a customer.
- 6.11. Using Letter Filters 6. Taking and Managing Orders You can enable the letter filter in the Preferences form under user settings and use it on the order entry screen.
- 6.2. Home and Pending Orders Screen 6. Taking and Managing Orders After signing in to Ritapos, you see the menu on the left, open pending orders in the center, and daily operation cards on the right.
- 6.3. Pending Products Screen 6. Taking and Managing Orders With Ritapos, you can print pending products that need to be prepared in production areas such as the kitchen or bar, or use computer screens to improve communication between production staff and waiters.
- 6.4. Order Details Page 6. Taking and Managing Orders The order details page contains detailed order information and all actions you can perform on the order.
- 6.5. Order Actions 6. Taking and Managing Orders All order-related actions can be performed from the window opened with the "Actions" button in the order information card at the top of the order details page.
- 6.6. Taking a Split Payment 6. Taking and Managing Orders Split payment is one of the most commonly used order actions. Open it from "Actions" on the order details page or select the "Split Payment" payment method.
- 6.8. Closing an Order with Payment 6. Taking and Managing Orders You can select the payment type while taking the order or later on the details page. Businesses that provide fast-food or takeaway service generally take payment with the order and close it, moving it to completed orders.
- 6.7. Printing an Order 6. Taking and Managing Orders You can print the bill for an order or the products that production areas are waiting for on any printer.
- 6.9. Closing an Order Without Payment 6. Taking and Managing Orders You can close a pending order without taking payment. Select "No Payment" to move the order to completed orders.
- 6.10. Reopening a Closed Order 6. Taking and Managing Orders Closed orders are listed under completed orders and can be reopened with the "Open Order" button in the lower-right corner of the order details page.
- 7.1. Personal Settings 7. Settings and Integrations You can edit the preferences for the signed-in user from Personal Settings in the upper-right corner.
- 7.2. Business Settings 7. Settings and Integrations To customize Ritapos for your business, use the gear icon in the upper-right corner to open the business settings.
- 7.3. Table and Area Settings 7. Settings and Integrations When you define a table in Ritapos, the buttons related to taking orders at the table will become visible on your interface.
- 7.4.1. About the Ritapos Printer Application 7. Settings and Integrations Old Java versions: Because the Ritapos Printer application installs with its own Java version, you are not expected to encounter a Java-related problem.
- 7.4.2. Example Silent Printing Scenario 7. Settings and Integrations A table-service business has four printers located at the Register, Bar, Kitchen, and Servant stations. Waiters take orders using the main computer, servant computer, and phones.
- 7.4.3. Printer Issues 7. Settings and Integrations A print queue error is a common issue caused by incorrect data exchange between the operating system and printer.
- 7.4. Printer Settings 7. Settings and Integrations You can use any number of printers with Ritapos at the same time. Before starting, make sure your printer is connected to your computer, powered on, and has its driver installed.
- 7.5. QR Menu and Customer Satisfaction Survey 7. Settings and Integrations You can have a QR Menu for free with Ritapos. You can access details about the QR Menu from business settings.
- 7.6. External Devices 7. Settings and Integrations You can save information here about the devices you will use for inventory and integrations.
- 7.7.1. Getir Integration 7. Settings and Integrations To set up the Getir integration, select Ritapos in the "Select POS Company" field on the platform's "POS Integration" page and press "Create."
- 7.7.10. Pavo Cash Register Integration 7. Settings and Integrations You can integrate your Pavo cash registers with Ritapos using Rest and Cloud features. Rest integration supports checkout payments, while Cloud integration supports payments at the table or for delivery orders.
- 7.7.11. Beko Cash Register Integration Very soon you will be able to use your Beko cash registers integrated into Ritapos. The integration is under development.
- 7.7.12. Hugin Cash Register Integration Very soon you will be able to use your Hugin cash registers integrated into Ritapos. The integration is under development.
- 7.7.13. E-Document Integrations Create e-Checks with Ritapos and eliminate paper checks. First contact our team and purchase e-Check credits from a private integrator.
- 7.7.2. Macellan SuperApp Integration 7. Settings and Integrations Macellan SuperApp is a mobile application that lets users create virtual wallets for use at participating businesses in the application.
- 7.7.3. Migros Yemek Integration 7. Settings and Integrations To set up the integration, enter the key you receive from Migros Yemek into Ritapos. Use the Migros Yemek "API Key" form in the integrations section of business settings.
- 7.7.4. Ingenico and PAX Device Integration 7. Settings and Integrations You can integrate all Ingenico and PAX payment recording devices offered by Worldline with Ritapos free of charge. Follow the steps in this lesson to complete the setup.
- 7.7.5. Paraşüt Integration 7. Settings and Integrations Paraşüt lets you quickly issue invoices for orders received through Ritapos. Open "Paraşüt" in the integrations section of business settings.
- 7.7.6. Paycell Integration 7. Settings and Integrations Paycell is a new-generation payment recording device with an Android operating system that uses Turkcell infrastructure and supports transactions compliant with VUK 507.
- 7.7.7. Trendyol Yemek Integration 7. Settings and Integrations To set up the integration, enter the key you receive from Uber Eats Trendyol Go into Ritapos. Retrieve the API Key, API Secret, and Account ID from the partner panel.
- 7.7.8. Yemeksepeti Integration 7. Settings and Integrations The Yemeksepeti integration requires your restaurant's Yemeksepeti ID, which resembles a UUID.
- 7.7.9. Inpos Cash Register Integration 7. Settings and Integrations You can integrate Inpos cash registers with Ritapos using GMP3 or TSM over wired or wireless connections. Use GMP3 in self-service restaurants and TSM for payments at the table.
- 7.7. Integrations 7. Settings and Integrations To integrate Ritapos with other systems, first open business settings from the upper-right corner of the page.
- 7.8. Webhooks You can use webhooks to integrate Ritapos with other software used specifically by you. When an order is closed by credit card, order
- 8.1. Adding Users 8. User Management Use the form opened with the "+" button in the Users section of Business Settings to add users with different permission levels to your system.
- 8.2. Listing Users 8. User Management Access the user list with the Users button in Business Settings. Each user appears on a separate row, where the available buttons let you perform the relevant actions.
- 8.3. Deactivating and Activating Users 8. User Management You can deactivate users to prevent them from logging in to the system, then activate them when you want to allow them to log in again.
- 9.7. Transaction Records Review order and payment activity by date and user on the transaction records screen.
- 9.8. Harmful Transaction Records Review harmful transaction records to track cancellations, complimentary items, and risky activity.
- 10.1. Identifying the Caller 10. Caller ID and Customer Records With Ritapos, you can easily identify people calling your landline or mobile line and quickly take orders and reservations.
- 13.5. Employee Reports 13. Reports You can easily view employee performance in the Employee Reports section of the Reports page.
- 13.2. Yesterday and Today Reports 13. Reports Use the "Today" and "Yesterday" buttons on the Reports page to access the relevant reports.
- 10.2. List of Recent Callers 10. Caller ID and Customer Records Ritapos automatically records every number that calls your business's mobile and landline lines, from newest to oldest.
- 13.6. Expense Reports 13. Reports When you enter a date range and press "Create Report," business expenses are listed in a table and grouped by expense category.
- How Do I Take a Split Payment with the Ingenico Wireless Integration? 19. Frequently Asked Questions Taking a split payment through the wireless Ingenico integration, also known as the Ritapos integration, is one of the most frequently asked questions about an operation that is not immediately visible.
- 14.1. Reviewing Action Logs 14. Activity Logs Records that could cause financial harm to the business are shown with filters on the "Harmful Action Logs" page.
- 1.1. Getting Started Video 1. Ritapos Overview Ritapos is a cloud-based system that lets you manage your business from any internet-connected device running Windows, MacOS, iOS, or Android.
- 9.3. Editing a Customer 9. Customer Management You can easily edit your customers' information using the edit button in the customer list. When you have completed the phone integration,
- 9.1. Adding a Customer 9. Customer Management You can add an unlimited number of customers to Ritapos. To begin, press the "+" button on the Customers page in the menu.
- 9.2. Customer List 9. Customer Management You can view customers you previously saved in the system by opening the Customers section in the menu and pressing the "Customer List" button.
- 18.5. Using the Wallet 18. Rewarita Users can add balance to their wallets within the application with their credit cards and use this balance when placing orders.
- 18.1. Business Selection 18. Rewarita You can edit the application content by selecting the branches you want to appear in your mobile application from Ritapos. To do this, click "Businesses" in the menu.
- 18.6. Scratch Card 18. Rewarita Users can join the weekly star campaign through the in-app scratch card simply by scratching the card.
- 18.2. Showing Your Menu in Rewarita 18. Rewarita The information in Ritapos of all the branches you select on the branches page in the application is automatically displayed without the need for any additional action.
- 18.3. Showcase Your Branches 18. Rewarita The business images you upload to Ritapos are presented to guests as a branch gallery in the Rewarita mobile application. You learn the upload steps and an example display in this lesson.
- 18.4. Earn Stars / Spend Stars 18. Rewarita By using the QR code in the application, users can earn stars as they spend according to the rules defined in the branch, and they can spend the stars they earn at the branch of their choice.
- 13.1. Reservation List 11. Reservation Management Learn how to filter and manage pending, confirmed, and completed records in the reservation list.
- 13.1. Sales Reports 13. Reports Sales reports show a business's sales values and quantities for a specified date range.
- Each Product Added to the Cart Prints an Information Slip. What Can I Do? 19. Frequently Asked Questions First, sign in to Ritapos.com with your username and password, then open the "Profile" tab.
- 13.4. Reports by Criteria 13. Reports In the Orders section of the Reports page, you can generate reports for orders with discounts, unpaid orders, orders assigned to customers, and similar criteria.
- How Do I Connect My Phone to My Computer? 19. Frequently Asked Questions You need a caller ID device to connect your landline phone to your computer. Ritapos works with CID and gCallerId devices available on the market.
- How Do I Install the Driver for a Thermal Printer Connected by Ethernet? 19. Frequently Asked Questions How do I install the driver for a thermal printer connected to my modem with an Ethernet cable? Learn how to use the application with this step-by-step Ritapos Academy lesson and its screenshots.
- How Do I Install the Driver for a Thermal Printer Connected by USB? 19. Frequently Asked Questions How do I install the driver for a thermal printer connected to my computer with a USB cable? Learn how to use the application with this step-by-step Ritapos Academy lesson and its screenshots.
- How Do I Find the IP Address of a Thermal Printer? 19. Frequently Asked Questions When you connect your thermal printer to the modem with an Ethernet cable, the modem assigns it an IP address such as 192.168.1.101, which your computer uses to communicate with the printer.
- 13.3. Product Reports 13. Reports The buttons in the "Products" card of the Reports section let you generate various product reports.
- Old Receipts Start Printing When I Turn On My Printer. What Can I Do? 19. Frequently Asked Questions First, right-click the printer icon in the lower-right corner of the Windows taskbar.
- 13.2. Adding a New Reservation 11. Reservation Management Add a new table reservation in Ritapos using the date, time, number of guests, and notes fields.
- I Connected a New Printer to My Computer, but It Does Not Work. What Can I Do? 19. Frequently Asked Questions Connecting a printer to your computer with a cable is not enough for it to work. The correct driver for your operating system must also be installed.
- How to Open a Borek Shop: Costs and Permits | Ritapos Academy Learn how to open a borek shop, from permits and startup costs to ovens, display equipment, menu planning and profitability.
- How to Open a Cafe: Costs and Permits | Ritapos Academy Learn how to open a cafe, from permits and startup costs to essential equipment, menu planning, pricing and profitability.
- How to Open a Coffee Shop: Costs and Permits | Ritapos Academy Learn how to open a coffee shop, from permits and espresso bar costs to grinders, bar layout, menu planning and profitability.
- How to Open a Doner Shop: Costs and Permits | Ritapos Academy Learn how to open a doner shop, from permits and rotisserie costs to counter equipment, portion control and profitability.
- How to Open a Pizza Shop: Costs and Permits | Ritapos Academy Learn how to open a pizza shop, from permits and oven costs to kitchen layout, menu planning, pricing and profitability.
- How to Open a Restaurant: Costs and Permits | Ritapos Academy Learn how to open a restaurant, from permits and startup costs to kitchen layout, dining room service, menu planning and profitability.
- How to Open a Waffle Shop: Costs and Permits | Ritapos Academy Learn how to open a waffle shop, from permits and startup costs to waffle makers, counter layout, menu planning and profitability.
- How to Open a Bakery: Costs and Licenses | Ritapos A step-by-step bakery opening guide covering licenses, startup costs, production equipment, layout, menu planning, profitability and POS systems.
- How to Open a Bar: Costs and Permits | Ritapos Academy Plan a bar opening step by step, including permits, startup costs, bar layout, equipment, menu margins, and POS requirements.
- How to Open a Beach Club: Costs and Permits | Ritapos Plan a beach or beach club opening, including permits, seasonal costs, sunbed layout, menu margins, distant service, and POS.
- How to Open a Breakfast Restaurant | Ritapos Academy Plan a breakfast restaurant with this guide to permits, startup costs, kitchen and dining room layout, menu design, profitability, and POS.
- How to Open a Burger Restaurant: Costs and Licenses A step-by-step guide to opening a burger restaurant, covering licenses, startup costs, grill capacity, the packing line, portions and profit.
- How to Open a Coffee Kiosk: Costs and Permits | Ritapos Learn how to open a small coffee kiosk, from permits and startup costs to espresso equipment, menu planning, margins, and POS.
- How to Open a Dessert Shop: Costs and Permits | Ritapos Plan a dessert shop with this guide to permits, startup costs, display and production equipment, menu design, waste control, profitability, and POS.
- How to Open a Fast Food Restaurant: Costs and Permits Plan a fast food restaurant opening, from permits and startup costs to the cooking line, pickup area, menu margins, and POS.
- How to Open a Food Kiosk: Costs and Licenses | Ritapos Learn how to open a food kiosk, including permits, startup costs, counter and stock layout, menu decisions, profitability and POS setup.
- How to Open a Games Coffeehouse: Costs and Licenses Learn how to open a Turkish games coffeehouse, including licenses, gaming-room costs, floor layout, menu profitability and POS setup.
- How to Open a Hookah Cafe: Costs and Permits | Ritapos Plan a hookah cafe opening, including local permits, ventilation, startup costs, room layout, menu margins, and POS requirements.
- How to Open a Kahvehane: Costs and Permits | Ritapos Learn how to open a Turkish neighborhood kahvehane, including permits, startup costs, room layout, a focused tea and coffee menu, and POS.
- How to Open a Kebab Shop: Costs and Permits | Ritapos Learn how to open a kebab shop, including permits, grill and ventilation costs, dining room layout, portion control, profitability, and POS.
- How to Open a Kokorec Shop: Costs and Permits | Ritapos Learn how to open a kokorec shop, including permits, startup costs, extraction, counter equipment, portion planning, profitability, and POS.
- How to Open a Lokanta: Costs and Permits | Ritapos Learn how to open a Turkish lokanta, from permits and startup costs to kitchen layout, menu planning, profitability, and POS decisions.
- How to Open a Pastry Shop: Costs and Licenses | Ritapos Learn how to open a pastry shop, from licenses and startup costs to display cases, production equipment, menu planning and profitability.
- How to Open a Simit Shop: Costs and Licenses | Ritapos Learn how to open a simit shop, from licenses and startup costs to the counter, production equipment, menu profitability and POS setup.
- How to Open a Tea Garden: Costs and Permits | Ritapos Plan a tea garden opening, including outdoor permits, startup costs, garden layout, equipment, menu margins, and table-service POS.
- How to Open an Ice Cream Shop: Costs and Licenses A step-by-step ice cream shop opening guide covering licenses, cold-chain costs, display and topping layout, menu profit and POS setup.
- Autocratic Leadership | Ritapos Academy A guide to when autocratic leadership works in restaurants and cafes, its risks, and how to limit it during a busy service.
- Coaching Leadership | Ritapos Academy A guide to how coaching leadership builds skills in coffee shops, bakeries, and kitchen teams, including its risks and short routines.
- Democratic Leadership | Ritapos Academy A guide to how democratic leadership works in restaurant teams, when it slows service, and how to end meetings with a clear decision.
- Leadership in a Crisis | Ritapos Academy A step-by-step guide to restaurant leadership during a food safety concern, staff shortage, equipment failure, or guest complaint.
- Servant Leadership | Ritapos Academy A guide to servant leadership in guest-focused venues, setting boundaries, and supporting restaurant teams without taking over their work.
- Situational Leadership | Ritapos Academy A guide to shifting situational leadership between the lunch queue and evening service, its risks, and how to make each change clear.
- Transformational Leadership | Ritapos Academy A guide to using transformational leadership during expansion, franchising, and culture change while maintaining daily discipline.
- Equipment Fault and Maintenance Form Business Management Training - Control Forms A maintenance form for reporting printer, refrigerator, grill, and POS faults and recording repairs and replacement parts. Download and print the PDF.
- Waste and Loss Record Form Business Management Training - Control Forms A waste form for recording spoiled, spilled, incorrectly cooked, or complimentary products with their reason and value. Download and print the PDF.
- Fryer Oil Change Log Business Management Training - Control Forms A fryer oil log that records the oil's color, odor, and change date. Keep the daily check, volume, and waste record on the same sheet. Download and print the PDF.
- Daily Stock Count Form Business Management Training - Control Forms A daily stock count form for comparing critical raw materials and finished products with system balances and recording variances. It does not replace the month-end count. Download and print the PDF.
- Daily Cleaning Schedule Business Management Training - Control Forms A daily cleaning schedule for recording initials for kitchen, dining area, and restroom cleaning during the morning, midday, and evening shifts. Download and print the PDF.
- Weekly Shift Plan Business Management Training - Control Forms A weekly shift plan that assigns named employees to opening, till, kitchen, and closing roles for each day. Download and print the PDF.
- Weekly Manager Checklist Business Management Training - Control Forms A checklist for a business manager to review activity logs, stock variances, QR menu prices, and marketplace mappings once a week. Download and print the PDF.
- Hiring Document Checklist Business Management Training - Control Forms A checklist for reviewing identity, health, and user account documents collected before employment begins. This form is not an employment contract. Download and print the PDF.
- Cash Register Opening, Closing, and Variance Form Business Management Training - Control Forms A daily cash form that records the opening balance, cash sales, cash expenses, counted drawer, and variance on one sheet. Download and print the PDF.
- Courier and Delivery Control Form Business Management Training - Control Forms A form for tracking thermal bags, order tickets, addresses, payments, and delivery closure during a courier shift. Download and print the PDF.
- Customer Complaint Form Business Management Training - Control Forms A form that records a customer complaint, its subject, cause, and resolution. Complimentary items and refunds are linked to this record. Download and print the PDF.
- Incident and Accident Report Form Business Management Training - Control Forms A report form that records a workplace accident, injury, or unusual incident with its time, witnesses, and response. It does not replace an official accident report. Download and print the PDF.
- Employee Attendance Sheet Business Management Training - Control Forms An employee attendance sheet that records weekly start and finish times, leave, and sick days by person. It is the operational record used before payroll discussions. Download and print the PDF.
- Staff Hygiene Check Form Business Management Training - Control Forms A hygiene form for checking the hair covering, apron, hands, and visible health condition of staff at the start of each shift before service. Download and print the PDF.
- Employee Orientation Record Form Business Management Training - Control Forms An orientation form that records a new employee's till, kitchen, hygiene, and Ritapos sign-in training item by item. Download and print the PDF.
- Restaurant Opening Checklist Business Management Training - Control Forms A daily opening checklist that brings hygiene, cash register, printer, and dining area preparation together on one sheet. Check cold storage, the cash drawer, and open orders before the first guest arrives. Download and print the PDF.
- Restaurant Hygiene Inspection Form Business Management Training - Control Forms A weekly hygiene inspection form that reviews kitchen, dining area, restroom, and employee hygiene as part of inspection preparation. It is a more detailed round in addition to the daily cleaning schedule. Download and print the PDF.
- Restaurant Closing Checklist Business Management Training - Control Forms A daily closing checklist that brings open orders, the cash drawer, the Z report, and kitchen close-down together on one sheet after the last guest leaves. Download and print the PDF.
- Reservation Record Form Business Management Training - Control Forms A daily reservation form that connects the time, party size, telephone number, and special notes with the checkout and kitchen. Download and print the PDF.
- Service Quality Control Form Business Management Training - Control Forms A weekly service quality form for a manager to assess greeting, order timing, table service, and bill closure. Download and print the PDF.
- Expiry Date and FIFO Tracking Form Business Management Training - Control Forms A form for tracking products approaching their expiry dates and shelf order under the FIFO rule. The earliest date stays at the front. Download and print the PDF.
- Cold Chain Temperature Log Business Management Training - Control Forms A daily cold chain log for measuring and recording cold-room, refrigerator, and display-case temperatures in the morning, at midday, and in the evening. Download and print the PDF.
- Delivery Acceptance Form Business Management Training - Control Forms A delivery form for checking incoming goods at the door for temperature, expiry date, damage, and quantity. Download and print the PDF.
- Shift Handover Form Business Management Training - Control Forms A shift handover form completed together by the outgoing and incoming employees to transfer responsibility for the till, cash drawer, open tables, and kitchen notes. Download and print the PDF.
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10. Caller ID and Customer Records
Caller ID devices let you identify an incoming number immediately and open the matching customer record. The recent callers list helps you take orders faster when customers call again.
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7. Settings and Integrations
Configure Ritapos for your business, from personal and business settings to tables, printers, and the QR menu. This course also covers Getir, Trendyol Yemek, Yemeksepeti, cash register and payment integrations, and webhooks.
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17. Announcements and Version Tracking
Follow changes in new releases on the Announcements page. This helps you keep up with updates and quickly adapt to new features in Ritapos.
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15. Screen Lock
Protect Ritapos from unauthorized access with the screen lock. Unlock it with the password defined in your business settings.
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16. Franchise Operations
Chain businesses can manage branches from one panel, edit products, and track raw material requests. Business groups and the franchise screen make centralized control easier.
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14. Activity Logs
User actions are recorded at different levels. Reviewing these records helps you quickly find out who did what.
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12. Business Expenses
Record rent, bills, and other business expenses in Ritapos by category. Tracking expenses alongside sales gives you a clear view of your actual cash position.
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2. Registration, Sign-In, and Password Management
Learn how to register a business, sign in as an owner or employee, and reset passwords. The setup wizard and user creation steps help you get started securely.
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8. User Management
Add as many users as you need with different permission levels. Listing, deactivating, and reactivating users helps you manage team access securely.
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9. Customer Management
Manage customer information in one place by adding, listing, and editing customer records. Activity logs and tracking for potentially harmful actions help you keep customer history under control.
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13. Reports
Track your business performance in real time with sales, product, employee, and expense reports. From summaries for yesterday and today to breakdowns by definition, this course shows you where to find the reports you need.
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18. Rewarita
Rewarita is Ritapos's customizable loyalty app for your brand. Use business selection, menu display, branch photos, star rewards, the wallet, and scratch cards to strengthen customer loyalty.
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11. Reservation Management
Use Ritapos to take reservations that fit your table layout. The reservation list and new reservation form help you plan busy service periods more effectively.
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1. Ritapos Overview
Ritapos is cloud-based automation software for businesses of every size, especially cafes, bars, and restaurants. This course introduces the product's overall structure and its basic workflow through a usage video.
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19. Frequently Asked Questions
This course brings together common questions about everyday tasks such as printer setup, network connections, partial payments, and cart printing. Step-by-step solutions help you resolve these issues quickly.
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6. Taking and Managing Orders
Manage the full order flow, from taking a new order to viewing pending orders and order details. You will learn how to process partial payments, print orders, close them, and reopen them when needed.
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5. Inventory, Recipe, and Cost Management
Keep your inventory organized with raw material records, stock entries, and recipe definitions. Cost calculations, warehouse orders, and the production module give you a clearer view of profitability.
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3. Basics and User Interface
This course introduces Ritapos's cloud-based structure, web and desktop access, and mobile apps. You will also learn how to submit a support request, use Ritapos for free, purchase a license, and earn additional license time through referrals.
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4. Product Groups, Products, and Variants
Create product groups and add unlimited products to your menu. Offer more choices with variants and add-on products, then update prices quickly with bulk price editing.
Follow the path from 1 to 19. Complete each course lesson by lesson.
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