Article 1. The parties
This User Agreement (“Agreement”) is between Ritapos (“Ritapos”) and the person who registers as a user (“User(s)”) for the site at https://ritapos.com and the applications associated with Ritapos (“Site”). is signed. The Agreement will enter into force upon its acceptance by the User in electronic environment; It will remain in effect unless terminated by the parties in accordance with the procedures specified in the Agreement.
Article 2. Subject and Scope of the Agreement
Article 3. Rights and Obligations of the Parties
3.1 The User declares that he/she knows that he/she must approve this Agreement by providing the information requested by Ritapos in a complete, accurate and up-to-date manner in order to benefit from the Application. In case of any change in the information provided during the establishment of the user status, such information will be updated immediately. Ritapos is not responsible for the inability to access and benefit from the Site or Application due to incomplete or untrue information or outdated information.
3.2 The User declares that he/she has completed the age of 18 and has the legal capacity to conclude this Agreement. In the event that the User is accessing the Site on behalf of a business, the User accepts and declares that he has the necessary authority to do so. In this case, the User status, rights and obligations will belong to the business in question.
3.3 The User has the right to establish more than one User account, and it is forbidden to establish a second account by the User using the same or other information following the suspension or termination of the User account by Ritapos. Ritapos reserves the right to refuse the opening of the User account at its sole discretion, without giving any reason.
3.4 Access to the Site by the User will be done using his e-mail address and password. The User will be responsible for the protection of the confidentiality and security of this password, and any activity performed through the use of the said information on the Site will be deemed to have been carried out by the User, and any legal and criminal responsibility arising from these activities will belong to the User. When the user becomes aware of any unauthorized use of his password or any other breach of security, he shall immediately notify Ritapos of this situation.
3.5 The User agrees and undertakes that he/she will only use the Application for his/her lawful activities and will act in accordance with this Agreement, its annexes, applicable legislation and other terms and conditions stipulated on the Site regarding the Application. The User will be able to use the Application and the Site on behalf of the third party as long as he is authorized to provide services to third parties. In this context, the User shall ensure that the said persons act in accordance with this Agreement and all other provisions applicable to him.
3.6 The User may authorize a third party (“Authorized User”) to use the Application from time to time. Who the Authorized User will be and the level of authorization under the Application will be determined by the User. The User is responsible for the Authorized Users’ use of the Application and will always control the Authorized Users’ access to the Application, and may always change the Authorized User’s access level to the Application and without any reason, or cancel their access. If a dispute arises between the User and the Authorized User regarding access to the Application, the User shall decide on the Authorized User’s access to the Application or Content and the level of access.
3.7 The Content shared by the User is the property of the User and all responsibility for the Content belongs to the User. Ritapos has the right to use the Content under the license granted to it by the User under this Agreement. Ritapos cannot be held responsible for the Content or any loss or damage that may be caused by the Content, and Ritapos has no responsibility for, but not limited to, legality, accuracy of the Content, payment of invoices, collection, financial transactions and tax reporting. It is the User’s sole responsibility to ensure compliance with the relevant legislation on financial transactions, taxes and other issues. The User agrees that Ritapos may delete the Content from the Application and its systems based on the requirements arising from the current legislation, especially financial regulations, and Ritapos is not responsible for any damages that may occur in this context, including lost data.
3.8 The User shall not engage in activities that endanger the security and integrity of the computer and network systems of Ritapos or the Application, if the Application is hosted by third parties, that the Application, the functionality of the Application, the Site or the other systems on which the services are offered, or the Application and other users who benefit from the Site, not to use them in a way that will prevent them from benefiting from them, to harm them or to misuse them, not to provide unauthorized access to the computer systems where the Application is hosted or to the Application outside the scope of access granted to it, to the computer systems of Ritapos and third parties. will not transfer or upload files or illegal Content (including copyrighted or trade secret Content and other materials that the User has no right to use) that will harm their devices and software, in the provision of services or operating the Site. It accepts and undertakes that it will not modify, copy, adapt, reproduce, create source code or reverse engineer the computer programs used in its work, unless absolutely necessary for normal use.
3.9 The User agrees that his use of the Application may be subject to restrictions, including monthly transaction and storage volumes. Such restrictions will be stated within the Application.
3.10 The User shall keep copies of the Content uploaded to the Application. While Ritapos complies with the necessary policies and procedures to prevent data loss, it does not guarantee that the Content will not be lost. Ritapos is not responsible for the loss of Content, regardless of how it arises.
3.12 In case of technical problems with the Application, the User shall make reasonable efforts to detect and diagnose the problem before contacting Ritapos. If the User’s technical support needs continue, the necessary support will be provided through the Site, Application or other appropriate channels.
3.13 In case the User is provided with communication tools (such as forums, chat tools or message center) through the Site, the User declares and undertakes to use these communication tools only within the framework of lawful purposes. The user may use these communication tools to sell products and services, e-mails sent without the consent of the other party, files that may harm third parties’ software and computer systems, content that is insulting to other users or any unlawful content, including materials other than the purpose of the Application. will not use to share. The User undertakes that he/she has the authority to do this in terms of any communication he/she makes through the Site. Ritapos has no obligation to check the suitability of communications made through the Site or whether they are for the purposes of use of the Application. In terms of other web-based communication tools accessed through the Application or used in relation to the Application, the User shall show the care he is obliged to show when using the communication tools provided through the Site. Ritapos has the right to remove the communication tools it provides through the Site at its own discretion, at any time.
3.14 Ritapos has the right to revise this Agreement and its annexes without any prior notice, and if this right is exercised, the relevant change will come into effect with the next use of the Site by the User. If the User does not accept such changes, the right to terminate this Agreement as stated below is reserved.
3.15 The User cannot transfer or assign the User account and the rights and obligations arising from the use of the Site with this Agreement to a third party in any way.
3.16 In case the User violates this Agreement and other terms and conditions within the scope of the Site, as well as the statements and commitments within this scope, Ritapos shall have the right to suspend the User’s membership or to terminate the user status by terminating the Agreement as stated below. In such a case, Ritapos reserves the right to claim damages arising from such violation from the User.
Article 4. Payment Conditions
4.1 The User will be able to benefit from the Application only if he/she fully and completely pays the fees declared on the Site with the payment terms and means declared on the Site.
4.2 The User will be able to use the Application for the period to be specified on the Site without paying any fee. At the end of the said trial period, the User’s membership will become a paid membership to be determined according to the type of service level, functionality, campaigns or contract period. Fees for the Application, payment terms, effective dates of fees will be announced in the relevant sections of the Site. The user will be able to upgrade or downgrade the membership package at his own discretion. Requests for this will be made at the end of the relevant membership period, unless otherwise stipulated by Ritapos. Changes to be made in the fee and payment conditions of the membership package during the User’s membership period will not be implemented until the end of the User’s membership period, and the new fees and payment conditions will be valid at the start of the new membership period. During the membership period, no refund will be made if the membership is terminated for any reason, excluding the first month of its start, including the termination of the Agreement.
4.3 Unless requested otherwise by the User 1 (one) year before the end of the period, the User’s membership will be automatically renewed at the end of each period.
4.4 Ritapos will send the invoice regarding the usage fees at the beginning of the membership period to the contact address provided by the User. All invoices will include the fees for the previous membership period in case of postpaid membership, and the fees for the next membership period in case of prepaid memberships. The User shall pay the relevant amount in the invoice within 14 (fourteen) days following the invoice date. The User is responsible for the payment of taxes and duties related to the relevant fees.
4.5 The User, Ritapos or third parties approved by Ritapos may store the User’s credit card and payment information in order to perform membership and payment transactions or bank integration and related updates.
Article 5. Intellectual Property Rights
5.1 All kinds of rights, ownership and interest on the Site and Application belong to Ritapos. Within the scope of this Agreement, the User is granted a personal, worldwide, royalty-free, non-transferable and non-exclusive license to use the Site and Application. No provision in the Agreement and other terms of the Site can be interpreted as transferring the rights and benefits of the Site and the Application to the User. Within the scope of this Agreement, the User grants the right to use Ritapos User’s access to the Application, use of the Application and other purposes for the provision of services, use, copying, transmission, storage and backup of the information and Content. Ritapos has the right to sublicense the Content to third party developers for the purpose of providing services.
5.2 The User shall not have the right to copy, modify, reproduce, reverse engineer, decompile or otherwise access the source code of the software on the Site, or create work from the Site, in any way or for any reason. It is strictly forbidden to change the browser and content of the Site in any way, to link to or from the Site without the express permission of Ritapos.
5.3 The user may in any way use Ritapos’s trade name, brand, service mark, logo, domain name, etc. will not use.
Article 6. Limitation of Liability
6.1 The Application, software and other content within the scope of the Site are provided “AS IS”, and in this context, Ritapos has no responsibility or commitment regarding the accuracy, completeness and reliability of the Application, software and content. The User understands and accepts that Ritapos also makes no commitment to the relationship between the Content and other User data. Ritapos does not undertake that the use of the Application is uninterrupted and error-free. Although Ritapos aims to make the Application accessible and usable 24/7, it does not guarantee the functionality and accessibility of the systems that provide access to the Application. The User agrees that access to the Application may be blocked or interrupted from time to time. Ritapos is in no way responsible for such obstructions or interruptions.
6.2 The User may provide links to other websites and/or portals, files or content that are not under the control of Ritapos through the Site, and that such links refer to the website or its operator in order to support the website or the information it contains. Ritapos accepts and declares that it does not bear any responsibility for the portals, websites, files and content, services or products accessed through such links, or their content.
6.3 The User acknowledges that the access to and quality of Applications and Applications offered on the Site largely depends on the quality of the service provided by the relevant Internet Service Provider, and Ritapos has no responsibility for the problems arising from the said service quality.
6.4 USER IS EXCLUSIVELY RESPONSIBLE FOR THE USE OF THE SITE AND APPLICATION AND THE CONTENT UPLOADED. USER, INTELLECTUAL PROPERTY VIOLATIONS, CONTENT, APPLICATION AND USE OF THE SITE, BY THIRD PARTIES, ANY CLAIM AND REQUEST (JURISDICTION COSTS AND LAWYER’S REFERENCES)
6.5 RITAPOS, TO THE EXTENT PERMITTED BY APPLICABLE LAW, INCLUDE ITEMS SUCH AS LOSS OF PROFITS, LOSS OF GOODWILL AND GOODWILL, EXPENDITURE FOR THE SUPPLY OF REPLACEMENT PRODUCTS AND SERVICES, BUT WE CANNOT USE THE CELEMENT, WITHOUT LIMITATION, WITHOUT THE LIMITED TO THESE STATES. SHALL NOT BE LIABLE FOR DAMAGES. IN ADDITION, RITAPOS ALSO MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. RITAPOS’ LIABILITY UNDER THIS AGREEMENT IN ANY EVENT SHALL BE LIMITED TO THE AMOUNT PAID BY THE USER UNDER THE SERVICES SUBJECT TO THIS AGREEMENT UNTIL THE DAMAGE ARISES.
Article 7. Enforcement and Termination of the Contract
7.1 This Agreement shall enter into force upon its acceptance by the User in electronic form and shall remain in effect unless terminated by any of the parties as stated below.
7.2 Any of the parties may terminate this Agreement at any time without giving any reason and without paying any compensation, with a written notice to the e-mail address notified by the other party, 1 (one) week in advance.
7.3 If one of the Parties does not fully and duly fulfill its obligations arising from this Agreement and the said contradiction is not resolved within the given time despite the written notification to be made by the other party, this Agreement may be terminated by the party making the notification. If the said violation is committed by the User, Ritapos shall have the right to suspend the User status until the violation is resolved. In the event that the User violates the applicable legislation, Ritapos may terminate the Agreement with a valid reason immediately.
7.4 The termination of the Agreement shall not remove the rights and obligations of the Parties that arose up to the date of termination. With the termination of the Agreement, the User is responsible for all fees and expenses incurred up to that date and will not be able to use the Site and Application as of the termination date. In case of termination of prepaid memberships, no refund will be made to the User.
7.5 Ritapos may terminate this Agreement if the User’s account is inactive for 3 (three) months.
7.6 In cases where the User account is not blocked for legal reasons and the Agreement is terminated, Ritapos will provide read-only access to the Content.
7.7 Ritapos has the right to store the Content in its databases as long as this Agreement is in effect. Within 6 (six) months following the end of the User’s membership period or this Agreement, the User will be able to receive the Content as presented on the Site free of charge. Ritapos may reject such requests submitted after the expiry of this period or may charge a fee for these requests. Relevant fees will be specified within the scope of the Application.
Article 8. Miscellaneous Provisions
8.1 The invalidity, illegality and unenforceability of any provision of this Agreement or any statement contained in the Agreement shall not affect the validity and enforceability of the remaining provisions of the Agreement.
8.2 This Agreement is a whole with its annexes. In case of any conflict between the contract and its annexes, the provisions in the relevant annexes shall prevail.
8.3 The user will be contacted via the e-mail they reported while registering or through the general information on the Site. Communication by e-mail takes the place of written communication. It is the User’s responsibility to keep his e-mail address up to date and to regularly check the Site for information.
8.4 Ankara Courts and Enforcement Offices shall prevail in disputes arising from this Agreement and its annexes.