7.7.4.1.3 TSM Ingenico wireless integration and table payment
This lesson covers table or door payments with an Ingenico device on the TSM (wireless) path. It assumes you chose wireless and Ritapos Proxy when buying the license.
Adding the device in Ritapos
Once the license is purchased, press the blue gear button at the top right of the Integrations (Entegrasyonlar) card on the home page to add your device to Ritapos.
The Integrations page opens. The Ingenico TSM integration is listed on this page under "Ödeme kaydediciler" (Payment recorders) as "Ingenico TSM (Worldline)". To add your device, open "Harici cihazlar" (External devices) under "Cihazlar" (Devices) on the same page and press the "+" button.
The "Yeni cihaz" (New device) form opens on the right.
In the opened form;
You can give any name you want for your device in the name field.
In the Type field, select "Ingenico/PAX" and enter your device's registration number in the "Registration Number" field.
The registration number of your device is written on the label on the back of the device.
Leave the IP field blank and press "Save".
When you press the Save button, your device information will be added to the system.
When you click on the "Restaurant" application on the Ingenico device, you will be greeted by a page with a green button titled "Open Checks".
Either enter the order number you want to process in the field here, or select the relevant order from the list of pending orders in "Ritapos" by pressing the "Open checks" button.
When you press open checks, you will see the order list like this. Then proceed with the green button to receive payment.
Confirm the order, proceed with the green button again and come to the page containing the content of the voucher.
Account the transaction by pressing the green button again.
Is your collection "Cash" after this step? You will be asked whether it will be done by "Credit Card". Select the appropriate option on the screen and receive the payment. While removing the plug from your Ingenico. above your order at Ritapos
You will see a note saying "Payment has been received through your Ingenico device."
This will also appear clearly in your reports.
On the Siparişler > Tamamlanan siparişler (Orders > Completed orders) page, orders closed without the integration show "Kullanıcı" (User) in the "Ödeme sağlayıcı" (Payment provider) column, and orders paid through the integration show "Ingenico".
Receiving partial payments in the wireless integration of Ingenico devices (Ritapos integration) is one of the most frequently asked and invisible transactions. While Ingenico continues to receive payments from the Restaurant application on the device, you will see the screen shown in the picture below.
Here, the field labeled "Amount" can be changed with the keypad. If you enter a lower number and press the "Payment" button, the fee will be collected for the amount you entered. Afterwards, the payment step continues for the remaining amount.
When the payment process is initiated at Ingenico, the full payment for the order must be received and the order must be closed.
If the order will be closed completely after collections, there is no problem in using partial payment via Ingenico. However, if the remaining balance of the order will be received later, split the part you want to collect first with the order splitting feature in Ritapos, then take that payment on Ingenico.
Service fee and tip
You can take service fee and tip payments on your Ingenico ÖKC device. To do this:
In Ayarlar > Ödeme ayarları > Departmanlar (Settings > Payment settings > Departments), use the "+" button to add two more departments named "Servis" (Service) and "Bahşiş" (Tip), fill in their Değer (Value) fields accordingly and press "Kaydet" (Save). Now, these "Service fee" and "Tip" in the order content can be processed by Ingenico.
We know this is a complex process. Under the regulations, you must follow these procedures in every order. If you get stuck, you can contact the Ritapos team and get more detailed training on the integration.
