2.6. Resetting Employee Passwords

Unlike the owner password reset, staff passwords are changed from the user list. Your role must be at least Manager. The role of the person whose password you change must also be lower than yours.

In the user's row, click Actions. Choose Change password from the menu.

Actions menu in the user list
Actions menu

The Change password panel opens. Type the new password in Type your password and Type your password again, then click Save. If the two passwords differ, the warning Your passwords must be same to complete your registration appears. Click Cancel to close without saving.

User list and Change password panel
Changing a user's password

When the password changes, the employee's open sessions end. The employee signs in again with the new password. Share the new password with the employee in a safe way.

The same menu also has Deactivate. A deactivated user cannot sign in.