UPH and UPT

Read UPH and UPT as a branch matrix, a month-by-month trajectory and a region split. See chain performance on one Ritapos screen.

Ritapos UPH/UPT analysis. Branches sit on one quadrant as star, workhorse, puzzle and weak

See every branch on the UPH and UPT quadrant and tell pace problems from basket problems.

What is UPH?

UPH (units per hour) shows how many items you produce or sell per working hour in the selected date-time range. Knowing how many units leave the kitchen each hour lets you plan capacity, shift intensity and staffing based on data, not guesswork.

In Ritapos, UPH calculations respect your store schedule and open/closed days. Instead of only watching revenue, you can compare branches and shifts by how many units they move per hour.

Ritapos product UPH report

What is UPT?

UPT (units per transaction) shows the average number of items per check in the selected date-time range. It is the simplest way to measure basket size and upsell or cross-sell performance.

When you track UPT regularly you clearly see how waiter suggestions, menu design and campaigns change the average basket size.

Ritapos product UPT report

Measuring success with UPH and UPT together

UPH or UPT alone only tell part of the story; together they show how strong a period or a branch really is. The UPH/UPT analysis report in Ritapos puts UPT on the X axis and UPH on the Y axis. The crossing lines are median UPT and median UPH. Those two lines are the success threshold.

Above both medians, you are in the star quadrant. High UPH with low UPT is the workhorse: pace is there, the basket is thin. High UPT with low UPH is the puzzle: the basket is fine, traffic or opening hours are not. Below both medians the point is weak. That is where you revisit the menu and the shift.

Ritapos UPH/UPT quadrant analysis

A branch matrix that shows who is strong

In a multi-branch brand every location has its own revenue. Seeing which one really holds the pace, and which one inflates the basket while serving fewer guests, is hard from separate reports. Ritapos UPH/UPT analysis puts every branch on the same quadrant. You pick a monthly or weekly period, run the report, and each store sits as a named point.

Above both medians the branch is a star. High UPH with a thin basket is a workhorse; it needs add-on sales. A wide basket with few units per hour is a puzzle; look at traffic or opening hours. Below both lines the point is weak. A regional manager picks the next visit from this screen, not from a guess.

Franchise UPH/UPT branch matrix. Stores sit on the quadrant by name

Month-by-month trajectory for one branch

Looking like a star this month is not enough. Was the branch there three months ago, or is it sliding? Ritapos draws the last three complete months of the store you pick as an UPH/UPT trajectory. If the points drift, pace or basket slipped. If they recover, the work you did in that window actually landed.

You do not get fooled by one fat month of revenue. The trajectory shows the direction, so you intervene early.

Branch UPH/UPT trajectory. The last three months connect on the quadrant

Define regions, then localize the report

Reading eighty stores in one list is tiring. On the Franchise Regions screen you define layers such as Aegean, Istanbul and Anatolia, then attach businesses to those regions.

You cut the report to a region first, then to a branch. Local pace and price differences stay visible instead of dissolving into the network total. The multi-branch layout is also on the franchisor solutions page.

Ritapos Franchise Regions screen. Aegean, Istanbul and Anatolia in the list

UPH and UPT reports in Ritapos

In a single store, product UPH, product UPT and UPH/UPT analysis sit in the same reports menu. Across a chain the same analysis places branches side by side, opens a three-month trajectory for one store and cuts the report by region. Pick the date range and run it.

To read these metrics with food cost and prime cost, see Restaurant Tools. Headquarters-to-branch permission layers live on franchisor solutions.

Advantages

Why Ritapos?

The core advantages that set Ritapos apart from competitors.

Easy to Use

Intuitive interface: run daily operations without staff training.

High Speed

Fast checkout screen and instant order routing; a quick start from setup to service.

Transparent Pricing

Clear packages, no hidden costs. Plan without surprise invoices.

Free Integrations

Delivery, cash register, and e-receipt integrations included in the packages.

End-to-End Solution

Orders, inventory, reporting, and integrations on one platform.

KVKK Compliant

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Expert Support

24/7 Turkish support line.

Real-Time Reporting

Track revenue, inventory, and branch performance instantly from one panel.

Ritapos Ecosystem

One Platform, Four Smart Solutions

From POS to the owner app, waiter terminal to QR menu: don't split your operations across different systems.

Ritapos POS

Manage the entire flow from order to payment in seconds

Owner App

Track revenue, ticket count, and branch reports in real time

Waiter App

Instant table-side orders, split bills, and fast payments

QR Menu

Reduce staff load with a contactless digital menu

Frequently Asked Questions

What is the difference between UPH and UPT?

UPH is units per working hour; it shows pace. UPT is units per check; it shows basket size. Ritapos reads both on the same quadrant.

What is the branch matrix for?

It places every branch on one screen against median UPH and UPT. You separate stars, workhorses, puzzles and weak points, then pick the next visit from the quadrant.

Why does the trajectory show three months?

One month of revenue can look fat. Ritapos draws the last three complete months of the store you pick. Drift means pace or basket slipped; recovery means the work in that window landed.

Where do I define regions?

On the Franchise Regions list you add layers such as Aegean, Istanbul and Anatolia, then attach businesses. Cut the report to a region first, then to a branch.

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